Returns & Exchanges
At Roller Derby, we want to ensure you have the perfect gear for the rink, which is why we offer a 30-day return policy on all unworn skates and equipment. If your gear doesn't fit or meet your performance needs, we are here to help you get back on eight wheels as quickly as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the unused items in their original packaging, ensuring all tags are attached and protective padding is included to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the items, we will process your full refund or ship out your replacement size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing